how we're organised
The largest team delivering services constantly to our retained clients as well as campaigns to project-based clients. The team comprises of Strategists, Marketers and Copywriters.
The team with ALL the HubSpot certificates (including Advanced Implementation) and with a deep understanding of HubSpot, Sales Services and Websites. Supporting our delivery team as well as clients directly.
Ensuring resources are available for clients and supporting the systems that allow us to be transparent with clients on where we are at any moment in time.
Revenue & Customer Satisfaction
Looking after our own sales process but also responsible for customer satisfaction - long after the relationship with a new client has been established.
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intense and eager enjoyment, interest, and passion in the work we do and the growth we drive for our clients. Living and breathing our work, and having fun along the way. Driving each other to succeed. Loving what we do, which shows in the results we deliver.
the condition of being transparent with our clients and with each other, of saying it how it is. Providing honest and constructive feedback about our work and behaviours. Open and communicative when we don’t know something. Being transparent about pricing and costs. No bullshit.
making ourselves fully accountable to our clients and colleagues. Don’t need our hand holding but take responsibility for asking for support or guidance. Giving a shit and making sure we do what we say we will. Being able to depend on one another and owning up to mistakes.
always striving to find better ways of doing things. Naturally curious about our clients and our industry. Questioning. Proactive in making recommendations with a genuine interest in helping our clients’ businesses to succeed.
receptive to constructive feedback about how we can improve as individuals, as a team, and as a business. Taking this feedback on board with the aim of learning from it. Listening to other people’s opinions and never shooting anyone’s opinions down. Respectful and willing.